In this high-energy, interactive workshop, participants come face to face with their abilities to enhance trust in the workplace and learn firsthand whether their actions are having positive or negative impacts on the organization’s culture. Through group exercises, participants discover how we often sidestep difficult issues that often – and unknowingly – destroy trust between employees and managers and how certain behaviors can quickly uproot the company’s culture.

Prior to the workshop, participants are invited to take part in an online Trust Orientation Profile, which identifies their strengths and weaknesses in 12 dimensions that are critical to building trust – in both their personal and professional lives. Individual results are provided to attendees in advance so that participants have time to reflect on their trust characteristics and better understand the concepts that are presented during the workshop itself. The aggregate results are woven into the workshop to highlight important points and to illustrate leadership issues related to the organization’s ability to create, build, and enhance trust.

This is a powerful workshop that uses real stories to illustrate important points. It also identifies the company’s cultural vulnerabilities – even in organizations that already have strong leadership with immensely powerful cultures.

1. Whether their individual management styles exhibit characteristics of being trustworthy or not trustworthy.
2. 12 dimensional characteristics of trust and which constitute their individual strengths and weaknesses.
3. Organizational vulnerabilities related to building a culture of trust in the workplace.
4. How trust directly impacts the bottom line.
5. The effect trust has on recruiting and retaining top talent.
6. The difference between transactional and transformational leaders.
7. Strategies for embracing the 7 elements of trust.

1. The Aspiration Gap
2. A Monster Problem
3. Are We a Bunch of Lemmings?
4. Market Share Mathematics
5. Why People Quit Their Jobs
6. Types of Leadership
7. Tangible and Intangible Outputs
8. Your Challenge
9. The 7 Elements of Trust: Commitment
10. The 7 Elements of Trust: Familiarity
11. The 7 Elements of Trust: Personal Responsibility
12. The 7 Elements of Trust: Integrity
13. The 7 Elements of Trust: Consistency
14. The 7 Elements of Trust: Communication
15. The 7 Elements of Trust: Forgiveness and Reconciliation

Our workshop trainers and coaches are business executives with real and practical experience in a variety of industries. They include experts in management operations, quality and process improvement, business start-ups, marketing and branding, human resources, and more. This enables us to match you with a trainer and coach based on the needs and characteristics of your organization. We never compromise on the quality of your workshop and our ability to select a trainer and coach who is the best cultural match for your company ensures a dynamic and results-driven event.

Requirements

• A relaxed environment.
• Ability for participants to remove and set aside rank and hierarchy.
• Executive commitment to support an open and honest dialogue.
• LCD projector/screen.
• Standard audio jack for laptop computer.
• Wireless lavaliere microphone if size of room and audience requires it.

Fees

The fee for the workshop, which includes the online Trust Orientation Profile, all prep work, and a post-workshop debriefing with the executive management team is $5,000. Normal and customary travel expenses, to be pre-approved by the client, are billed separately. A two-hour seminar version that excludes the Trust Orientation Profile and post-workshop debriefing is $3,000.